Volume 19

This index is arranged alphabetically by topic. Features are listed by topic as follows: Title, author(s), volume number, and page number. Continuing education features are designated (CE).

| B | C | D | E | G | I | J | M | O | P | Q | R | S | T | U |

B
Beepers

• Using Beepers to Keep Family Members Involved in the Patient's Care; Kristi A. Morehead, Dorothea M. Hunt; 3:32

• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6

• Case Management: A Strategy for Resource Management (CE); Sharon Courage; 5:13
• Development of a Social Work Case Management Guideline and Model; Betty S. Bialk, Elizabeth Van Horn; 5:37
• Disease Chronicity and Quality of Care in Hospital Readmissions; Mary D. McKay, M. Michelle Rowe, Frank M. Bernt; 2:33
• Evaluation of a Critical Pathway for Pneumonia; Gary Ross, Denise Johnson, Michael Kobernick, Richard Pokriefka; 5:22
• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21

• Collaboration: A Framework for Clinical Quality Improvement (CE); Teresa E. Kleeb; 4:10

• A Practical Approach to Competency Assessment (CE); Nancy Claflin; 6:12

• From Hard Copy to Computer Integration: Developing Clinical Indicators for Quality Improvement; Michael P. Quinn, Jean Freeman, Charles G. Humble; 2:27
• Measuring Nonmedical Psychiatric Treatment Interventions with Statistical Software (CE); Clarke S. Harris, Coral B. Conner; 1:4
• More About the Internet; Louise Marks, Danny van Leeuwen; 2:38

• Continuous Quality Improvement Efforts Increase Operating Room Efficiency; Renee Cantwell, Natasha Mirza, Thomas Short; 6:32
• Focus Group Feedback from Breast Cancer Patients; Bonnie S. Gray; 5:32
• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5
• Transferring Management Technology: Healthcare Quality Improvement Education in Central and Eastern Europe; Patricia A. Cholewka; 4:29
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6

• Case Management: A Strategy for Resource Management (CE); Sharon Courage; 5:13
• Continuous Quality Improvement Efforts Increase Operating Room Efficiency; Renee Cantwell, Natasha Mirza, Thomas Short; 6:32
• Linking Costs and Quality Improvement to Clinical Outcomes Through Added Value (CE); Kicab Castañeda-Mèndez, Larry Bernstein; 2:11
• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37
• Reducing EKG Use with the Support of Physicians and Patients; Chittur A. Sivaram; 1:19
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5

• Courier Robot Keeps Hospital Staff "On the Job;" Jake Deery III; 1:22
• Focus Group Feedback from Breast Cancer Patients; Bonnie S. Gray; 5:32
• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5
• Reducing EKG Use with the Support of Physicians and Patients; Chittur A. Sivaram; 1:19
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Shaping Healthcare: Developing a Program Evaluation Questionnaire; Dan Noonan; 1:34
• Using Beepers to Keep Family Members Involved in the Patient's Care; Kristi A. Morehead, Dorothea M. Hunt; 3:32

• Measuring Nonmedical Psychiatric Treatment Interventions with Statistical Software (CE); Clarke S. Harris, Coral B. Conner; 1:4
• Quality Improvement Pitfalls and How to Overcome Them; Barbara Ohm, Jane Brown; 3:16
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21

• Certification Exam Time Again; Susan Mellott; 4:2
• Computers and the Internet; Susan Mellott; 2:2
• Coopatition; Susan Mellott; 5:2
• Ethics and the Healthcare Quality Professional; Susan Mellott; 6:2
• Growing with JHQ; Susan Mellot; 1:2
• Indicator Monitoring Systems; Susan Mellott; 3:2

• Exploring the Formation of an Employee Injury Team; Patti Klingel; 6:19
• Performance Improvement Through Self-Paced Learning; Terri Wehlander; 4:26
• A Practical Approach to Competency Assessment (CE); Nancy Claflin; 6:12
• Professional Development During a Career Break: Building Your Own Program (CE); Carolyn Gallagher; 3:11
• Teaching Total Quality Management: Developing and Deploying Education Throughout a Healthcare System; Teresa E. Kleeb; 2:17

• Evaluation of a Critical Pathway for Pneumonia; Gary Ross, Denise Johnson, Michael Kobernick, Richard Pokriefka; 5:22
• Linking Costs and Quality Improvement to Clinical Outcomes Through Added Value (CE); Kicab Castañeda-Mèndez, Larry Bernstein; 2:11
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6

• Using Graphs to Consolidate Reports to the Board; Caroline Bassett Lathrop; 1:34

I
Indicator monitoring

• From Hard Copy to Computer Integration: Developing Clinical Indicators for Quality Improvement; Michael P. Quinn, Jean Freeman, Charles G. Humble; 2:27
• Quality Improvement Pitfalls and How to Overcome Them; Barbara Ohm, Jane Brown; 3:16
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6
• Using Graphs to Consolidate Reports to the Board; Caroline Bassett Lathrop; 1:34
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

• Case Management: A Strategy for Resource Management (CE); Sharon Courage; 5:13

• Transferring Management Technology: Healthcare Quality Improvement Education in Central and Eastern Europe; Patricia A. Cholewka; 4:29

J
Joint Commission on Accreditation of Healthcare Organizations

• The Road to Commendation by the Joint Commission; Judith M. Perry; 4:18

M
Managed care

• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37
• Performance Improvement Through Self-Paced Learning; Terri Wehlander; 4:26
• Provider Profiling: Severity-Adjusted Versus Severity-Based Outcomes (CE); Stephen W. Imler; 6:6
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21

• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21

• Quality Improvement Through Review of Inpatient Deaths (CE); Felicia Olt, Donna Wilson, Aran Ron, Denise Soffel; 1:12

O
Organizational change

• Transferring Management Technology: Healthcare Quality Improvement Education in Central and Eastern Europe; Patricia A. Cholewka; 4:29

O
Outcomes

• Disease Chronicity and Quality of Care in Hospital Readmissions; Mary D. McKay, M. Michelle Rowe, Frank M. Bernt; 2:33
• Linking Costs and Quality Improvement to Clinical Outcomes Through Added Value (CE); Kicab Castañeda-Mèndez, Larry Bernstein; 2:11
• Provider Profiling: Severity-Adjusted Versus Severity-Based Outcomes (CE); Stephen W. Imler; 6:6
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Shaping Healthcare: Developing a Program Evaluation Questionnaire; Dan Noonan; 1:34
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

P
Patient and family education

• Focus Group Feedback from Breast Cancer Patients; Bonnie S. Gray; 5:32
• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5
• Reducing EKG Use with the Support of Physicians and Patients; Chittur A. Sivaram; 1:19

• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37
• Provider Profiling: Severity-Adjusted Versus Severity-Based Outcomes (CE); Stephen W. Imler; 6:6
• Redesign of a Hospital's Internal Medicine Service; Victor Collymore, V.M.L. Roche, David Berman; 6:28
• Reducing EKG Use with the Support of Physicians and Patients; Chittur A. Sivaram; 1:19

• Development of a Social Work Case Management Guideline and Model; Betty S. Bialk, Elizabeth Van Horn; 5:37
• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37

• Measuring Nonmedical Psychiatric Treatment Interventions with Statistical Software (CE); Clarke S. Harris, Coral B. Conner; 1:4
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6

Q
Quality improvement and management

• Collaboration: A Framework for Clinical Quality Improvement (CE); Teresa E. Kleeb; 4:10
• Continuous Quality Improvement Efforts Increase Operating Room Efficiency; Renee Cantwell, Natasha Mirza, Thomas Short; 6:32
• Disease Chronicity and Quality of Care in Hospital Readmissions; Mary D. McKay, M. Michelle Rowe, Frank M. Bernt; 2:33
• Evaluation of a Critical Pathway for Pneumonia; Gary Ross, Denise Johnson, Michael Kobernick, Richard Pokriefka; 5:22
• Exploring the Formation of an Employee Injury Team; Patti Klingel; 6:19
• Focus Group Feedback from Breast Cancer Patients; Bonnie S. Gray; 5:32
• From Hard Copy to Computer Integration: Developing Clinical Indicators for Quality Improvement; Michael P. Quinn, Jean Freeman, Charles G. Humble; 2:27
• Linking Costs and Quality Improvement to Clinical Outcomes Through Added Value (CE); Kicab Castañeda-Mèndez, Larry Bernstein; 2:11
• Measuring Nonmedical Psychiatric Treatment Interventions with Statistical Software (CE); Clarke S. Harris, Coral B. Conner; 1:4
• Medical Management Committees Promote Quality and Cost-Effective Managed Care; Joseph V. Cook, Howard J. Wetstone; 3:37
• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5
• Performance Improvement Through Self-Paced Learning; Terri Wehlander; 4:26
• A Practical Approach to Competency Assessment (CE); Nancy Claflin; 6:12
• Provider Profiling: Severity-Adjusted Versus Severity-Based Outcomes (CE); Stephen W. Imler; 6:6
• Quality Improvement Pitfalls and How to Overcome Them; Barbara Ohm, Jane Brown; 3:16
• Quality Improvement Through Review of Inpatient Deaths (CE); Felicia Olt, Donna Wilson, Aran Ron, Denise Soffel; 1:12
• Redesign of a Hospital's Internal Medicine Service; Victor Collymore, V.M.L. Roche, David Berman; 6:28
• Reducing EKG Use with the Support of Physicians and Patients; Chittur A. Sivaram; 1:19
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6
• Shaping Healthcare: Developing a Program Evaluation Questionnaire; Dan Noonan; 1:34
• Teaching Total Quality Management: Developing and Deploying Education Throughout a Healthcare System; Teresa E. Kleeb; 2:17
• Transferring Management Technology: Healthcare Quality Improvement Education in Central and Eastern Europe; Patricia A. Cholewka; 4:29
• Using Beepers to Keep Family Members Involved in the Patient's Care; Kristi A. Morehead, Dorothea M. Hunt; 3:32
• Using Continuous Quality Improvement Strategies to Reduce Repeated Admissions for Inpatient Psychiatric Treatment (CE); Robert S. Frazier; Daniel K. Amigone, John P. Sullivan; 3:6
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

R
Redesign and reengineering

• Redesign of a Hospital's Internal Medicine Service; Victor Collymore, V.M.L. Roche, David Berman; 6:28
• Reengineering the Emergency Evaluation of Chest Pain (CE); Robert A. Barish, Robert J. Doherty, Brian J. Browne; 5:6

• Shaping Healthcare: Developing a Program Evaluation Questionnaire; Dan Noonan; 1:34

• Provider Profiling: Severity-Adjusted Versus Severity-Based Outcomes (CE); Stephen W. Imler; 6:6
• Using Graphs to Consolidate Reports to the Board; Caroline Bassett Lathrop; 1:34
• Value-Based Cost Management: The Foundation of a Balanced Performance Measurement System (CE); Kicab Castañeda-Mèndez, 4:6

• Exploring the Formation of an Employee Injury Team; Patti Klingel; 6:19
• Using Graphs to Consolidate Reports to the Board; Caroline Bassett Lathrop; 1:34

• Courier Robot Keeps Hospital Staff "On the Job;" Jake Deery III; 1:22

S
Social work

• Development of a Social Work Case Management Guideline and Model; Betty S. Bialk, Elizabeth Van Horn; 5:37

• Measuring Nonmedical Psychiatric Treatment Interventions with Statistical Software (CE); Clarke S. Harris, Coral B. Conner; 1:4
• Meeting Information Needs of Families of Critical Care Patients (CE); Linda C. Barbret, Christine G. Westphal, Gail A. Daly; 2:5
• Using Graphs to Consolidate Reports to the Board; Caroline Bassett Lathrop; 1:26
• Using Insurance Claims Data and Medical Record Reviews to Assess the Quality of Medical Care; Carol Hall Ellenbecker, Laura Wagner, Jane Cloutterbuck; 3:21

• From Hard Copy to Computer Integration: Developing Clinical Indicators for Quality Improvement; Michael P. Quinn, Jean Freeman, Charles G. Humble; 2:27
• Teaching Total Quality Management: Developing and Deploying Education Throughout a Healthcare System; Teresa E. Kleeb; 2:17
• Transferring Management Technology: Healthcare Quality Improvement Education in Central and Eastern Europe; Patricia A. Cholewka; 4:29

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