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Volume 17
This index is arranged alphabetically by topic.
Continuing education features are designated (CE).
Perspectives are designated (P).
Click the letter below to jump to topics which begin with that letter.
| A | C | D | E | F | H | J | L | M | N | O | P | | Q | R | S | T | U |
A Abuse of patients
- Using Flowcharts in Policy Development: Reporting Abuse and Neglect of Patients (CE); Kathryn L. Braun, R. Marie May, Cynthia T. Nachtigall, Vanessa J. Brown; 1:4
C Case management
- Implementing Case Management and Developing Clinical Pathways; Phyllis H. Grant, Lachlan L. Campbell, Laurie J. Gautney; 6:10
Clinical pathways
- Clinical Pathways: Improving Patient Education and Influencing Readmission Rates (CE); Anna Louise S. Ayestas, Elenita Diaz, Sally Kirtland; 6:17
- Collaborative Development of a Clinical Pathway for Congestive Heart Failure; Jeanne R. Balesky, Lisa M. Provenzano; 6:30
- Developing a Hospital Policy for Clinical Pathways; Mitzi W. Sprouse, Brenda C. Whitmore; 6:40
- Implementing Case Management and Developing Clinical Pathways; Phyllis H. Grant, Lachlan L. Campbell, Laurie J. Gautney; 6:10
- Introduction to Clinical Pathways; Barbara A. Garbin; 6:6
- Path-Based Patient Care Should Build Quality into the Process; Patrice L. Spath; 6:26
- Pediatric Clinical Path Program Development: Project Selection and "Rollout" (CE); Carolyn Gallagher; 3:4
Communication
- Communicating Quality Improvement Through a Hospital Newsletter; Angela Tietz, Roxie Tabor; 4:11
Computer support
- A Rural Hospital's Use of Software to Determine Accurate Medicare Reimbursement Levels; Twila Weiszbrod; 5:18
Congestive heart failure
- Collaborative Development of a Clinical Pathway for Congestive Heart Failure; Jeanne R. Balesky, Lisa M. Provenzano; 6:30
Consultants
- The Quality Professional's Expanding Role as Internal Consultant: Practical Tips and Survival Strategies--Part I (CE); James A. Espinosa, Richard D. Espinosa Jr., Kenneth A. Wolfe, Anthony J. Joseph; 2:26
- The Quality Professional's Expanding Role as Internal Consultant: Practical Tips and Survival Strategies--Part II; James A. Espinosa, Richard D. Espinosa Jr., Kenneth A. Wolfe, Anthony J. Joseph; 3:31
Continuous quality improvement (CQI)
- Continuous Quality Improvement at Work: The First Team--Part II; Barbara J. Bolt, Anne Marie Lehany-Trese, Timothy P. Williams; 1:29
- An Integrated Approach to Hospital Strategic Planning, Quality Assurance, and Continuous Quality Improvement; Geri Day, Sue Gardner, Cheryl Herba; 5:21
- Quality Improvement in Hospitals: How Much Does It Reduce Healthcare Costs?; Stephen B. Jones; 5:11
Cost reduction
- Quality Improvement in Hospitals: How Much Does It Reduce Healthcare Costs?; Stephen B. Jones; 5:11
Critical pathways (see Clinical pathways)
Customer satisfaction
- Customer Satisfaction Becomes Real to the Joint Commission (LF); Mona Humphrey; 3:40
D Discharge planning
- Combining Utilization Management and Discharge Planning (CE); Monica Hamilton; 4:7
- Creative Discharge Planning Using the Electronic Medical Record; Martha K. Stephan, Susan H. Taft, Joann Ruggeri, Jacqueline A. Morgan; 2:17
E
Euthanasia
- Oregon's "Death with Dignity" Law in Limbo (LF); Mona Humphrey; 2:34
F Flowcharts
- Using Flowcharts in Policy Development: Reporting Abuse and Neglect of Patients (CE); Kathryn L. Braun, R. Marie May, Cynthia T. Nachtigall, Vanessa J. Brown; 1:4
H Healthcare reform
- The Contract with America--Implications for Healthcare Reform (LF); Mary E. ("Bonnie") Gibbons; 4:34
- Perspective: Healthcare on a Diet (P); Richard D. Lamm; 4:4
- Platforms (LF); Katie Berry; 1:36
- Utilization Management and Healthcare Reform (CE); Stephen B. Jones; 1:11
Health maintenance organizations
- Maryland HEDIS Report Card Project (LF); Katie Berry; 5:32
Hospital policy (see Policy development)
J Joint Commission on Accreditation of Healthcare Organizations
- Coordinating Functional Chapters of the Joint Commission and Performance for Departments and Teams; Caroline B. Lathrop; 1:14
- Customer Satisfaction Becomes Real to the Joint Commission (LF); Mona Humphrey; 3:40
L Legislative issues
- The Contract with America--Implications for Healthcare Reform (LF); Mary E. ("Bonnie") Gibbons; 4:34
- Customer Satisfaction Becomes Real to the Joint Commission (LF); Mona Humphrey; 3:40
- Maryland HEDIS Report Card Project (LF); Katie Berry; 5:32
- Oregon's "Death with Dignity" Law in Limbo (LF); Mona Humphrey; 2:34
- Platforms (LF); Katie Berry; 1:36
Liability
- Developing a Hospital Policy for Clinical Pathways; Mitzi W. Sprouse, Brenda C. Whitmore; 6:40
M Medicare reimbursement
- A Rural Hospital's Use of Software to Determine Accurate Medicare Reimbursement Levels; Twila Weiszbrod; 5:18
N Neglect of patients (see Abuse of patients)
Nursing standards and practice
- Identifying Nursing Outcome Indicators (CE); Anne D. Williams, Sherry B. Perkins; 2:6
- Nursing Interventions Classification: A Standardized Language for Nursing Care (CE); Bonnie Wakefield, Joanne C. McCloskey, Gloria M. Bulechek; 4:26
O Organizational performance
- Coordinating Functional Chapters of the Joint Commission and Performance for Departments and Teams; Caroline B. Lathrop; 1:14
- Developing a Hospital Report Card to Demonstrate Value in Healthcare; Robert N. Alsever, Terri Ritchey, Nancy P. Lima; 1:19
- Quality at the Hub of HMO Blue; Sharon L. Smith; 4:13
- A Structure for Organizing a Facility's Annual Performance Review; Caroline B. Lathrop; 4:18
P Patient education
- Clinical Pathways: Improving Patient Education and Influencing Readmission Rates (CE); Anna Louise S. Ayestas, Elenita Diaz, Sally Kirtland; 6:17
Pediatric patients
- Pediatric Clinical Path Program Development: Project Selection and "Rollout" (CE); Carolyn Gallagher; 3:4
Peer review
- The Peer Review Process: The Art of Judgment (CE); Douglas S. Wakefield, Charles M. Helms, Lelia Helms; 3:11
Performance appraisals
- A Structure for Organizing a Facility's Annual Performance Review; Caroline B. Lathrop; 4:18
- Utilization Management Advancement System: A Career Ladder for Nonclinical Nursing (CE); Natalie Brasel, Katherine F. Connolly, Judith E. Evans, Beverly A. Karlik, Alice Richards, Alice A'Hearn; 5:6
Physicians
- The Peer Review Process: The Art of Judgment (CE); Douglas S. Wakefield, Charles M. Helms, Lelia Helms; 3:11
Policy development
- Developing a Hospital Policy for Clinical Pathways; Mitzi W. Sprouse, Brenda C. Whitmore; 6:40
- Using Flowcharts in Policy Development: Reporting Abuse and Neglect of Patients (CE); Kathryn L. Braun, R. Marie May, Cynthia T. Nachtigall, Vanessa J. Brown; 1:4
Q Quality assessment
- Developing a Hospital Report Card to Demonstrate Value in Healthcare; Robert N. Alsever, Terri Ritchey, Nancy P. Lima; 1:19
- IMPACT CARE: A Quality Assessment Tool That Works; Bette G. Brotherton, John C. Babka; 2:11
- Maryland HEDIS Report Card Project (LF); Katie Berry; 5:32
Quality improvement
- Identifying Nursing Outcome Indicators (CE); Anne D. Williams, Sherry B. Perkins; 2:6
- Lessons Learned While Implementing Service Quality Improvement; Kay Litherland; 5:14
Quality management
- Reengineering the Quality Management Process; Merrill N. Werblun; 5:28
R Reengineering
- Reengineering the Quality Management Process; Merrill N. Werblun; 5:28
Risk management (see Liability)
S Safety management
- Effective Systems Documentation: Essential for Safety Management; Eugene Griffin; 3:26
Software (see Computer support)
Strategic Planning
- An Integrated Approach to Hospital Strategic Planning, Quality Assurance, and Continuous Quality Improvement; Geri Day, Sue Gardner, Cheryl Herba; 5:21
Systems
- Effective Systems Documentation: Essential for Safety Management; Eugene Griffin; 3:26
T Thrombolytic Therapy
- Achieving Excellence in Thrombolytic Therapy; Rita Whitcomb, Dianne Aleman; 3:23
U Utilization management
- Implementing an Integrated Program of Resource Management; Ronald D. Lawson, 3:17
- Utilization Management Advancement System: A Career Ladder for Nonclinical Nursing; Natalie Brasel, Katherine F. Connolly, Judith E. Evans, Beverly A. Karlik, Alice Richards, Alice A'Hearn; 5:6
- Utilization Management and Healthcare Reform (CE); Stephen B. Jones, 1:11
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