Volume 23

This index is arranged alphabetically by topic. Features are listed by topic as follows: Title, author(s), volume number, and page number. Continuing education features are designated (CE).

A

Academic Medical Centers-Administration
Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 25, 28

Accountability
The diagnosis and treatment of blame (Pate B et al) (CEU, exam questions) 2001 Jan-Feb; 23(1): 4-8 (10 ref) Advancing patient safety: A framework for accountability and practical action (Wilson NJ et al) (tables/charts) 2001 Jan-Feb; 23(1): 30-34 (1 ref 7 bib)

Accreditation
Interview with a quality leader. Margaret E. O'Kane on healthcare accreditation (Bishop W et al) (interview) 2001 May-Jun; 23(3): 21-25 (1 ref) New federal regulations for improving quality in opioid treatment programs (Pelletier LR et al) (tables/charts, Web site) 2001 Nov-Dec; 23(6): 29-34 (22 ref)

Administrative Personnel
Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 24-26 Interview with a quality leader. John M. Eisenberg and the Agency for Healthcare Research and Quality (Genovich-Richards J) (interview) 2001 Nov-Dec; 23(6): 26-28

Analgesia
Developing performance measures for sedation and analgesia: The approach of the quality indicator project (Matthes N et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 5-10 (12 ref)

Assisted Living
A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref)

Asthma-Therapy-In Infancy and Childhood
Initiating a pediatric office-based quality improvement program (Gallagher C) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 4-10 (17 ref)

B

Benchmarking
Hospital nursing benchmarks: The California Nursing Outcomes Coalition Project (Brown DS et al) (glossary, tables/charts) 2001 Jul-Aug; 23(4): 22-27 (15 ref)

Billing and Claims
Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

Brief Report
Brief report. Critical appraisal tools facilitate the work of the quality professional (Byers JF et al) (questionnaire, tables/charts) 2001 Sep-Oct; 23(5): 35-36, 38, 40-43 (9 ref)

Brief report. Dallas symposium focuses on patient safety (Green PL) 2001 Jan-Feb; 23(1): 35-36

Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

Brief report. International Managed Care Congress explores collaboration, coordination, and continuity of services (Ward SE) 2001 Nov-Dec; 23(6): 35-39, 40 (1 ref)

Brief report. Keynoter at Dallas symposium urges implementation of patient safety initiatives (Cason CL) 2001 Jan-Feb; 23(1): 37, 41

Brief report. Medical privacy: A top-of-mind issue with patients, providers, payers, and legislators (Lanser P) 2001 Jul-Aug; 23(4): 40-42

Brief report. National Managed Health Care Congress looks at trends, addresses change (Treadwell J) 2001 Sep-Oct; 23(5): 44, 46, 53 (1 ref)

Brief report. A symposium on e-healthcare strategies for physicians, hospitals, and integrated delivery systems (Sands JR) 2001 Jul-Aug; 23(4): 38-39

Brief report. Third Annenberg Conference: Communicating risk and safety in health care (White SV) 2001 Nov-Dec; 23(6): 38-39

C

Child Health
Children's hospitals collaborate to improve quality of care (Kurtin P et al) (tables/charts) 2001 Jul-Aug; 23(4): 28-32, 37 (7 ref)

Child Health Services
Initiating a pediatric office-based quality improvement program (Gallagher C) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 4-10 (17 ref)

Chronic Disease
Relationship between chronic conditions and patient satisfaction with managed care (Gines MD et al) (CEU, exam questions, research, tables/charts) 2001 Nov-Dec; 23(6): 10-15 (18 ref)

Collaboration
Public agency collaboration: Implementation of the Behavioral Risk Factor Survey in adjacent Texas communities (Jaiyeola AO et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 11-17 (7 ref)

Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 24-25, 28

Communication
Brief report. Third Annenberg Conference: Communicating risk and safety in health care (White SV) 2001 Nov-Dec; 23(6): 40-42

Community Assessment
Public agency collaboration: Implementation of the Behavioral Risk Factor Survey in adjacent Texas communities (Jaiyeola AO et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 11-17 (7 ref)

Community Health Services
Public agency collaboration: Implementation of the Behavioral Risk Factor Survey in adjacent Texas communities (Jaiyeola AO et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 11-17 (7 ref)

Computers and Computerization
Development of a computerized screening system to identify substance abuse in primary care (Holtz K et al) (tables/charts) 2001 May-Jun; 23(3): 34-37, 45 (18 ref)

Consumer Attitudes
Guest editorial. Reader perceptions of JHQ (The JHQ 2000 Reader Online Survey Task Force) (editorial, research) 2001 Jul-Aug; 23(4): 3

Consumer Satisfaction
A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref) Factors associated with Medicare beneficiary complaints about quality of care (Harrington C et al) (CEU, exam questions, research, tables/charts) 2001 May-Jun; 23(3): 4-14 (45 ref)

Coronary Disease-Prevention and Control
Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

D

Databases-Utilization
Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

Drug Rehabilitation Programs-Standards
New federal regulations for improving quality in opioid treatment programs (Pelletier LR et al) (tables/charts, Web site) 2001 Nov-Dec; 23(6): 29-34 (22 ref)

E

Editorial
Guest editorial. Comparability and convergence in performance standards: Will we ever get there from here? (Beaudin CL) (editorial) 2001 May-Jun; 23(3): 2, 14

Guest editorial. Do no harm (Cholewka PA et al) (editorial) 2001 Jan-Feb; 23(1): 2, 24 (13 ref)

Guest editorial. Reader perceptions of JHQ (The JHQ 2000 Reader Online Survey Task Force) (editorial, research) 2001 Jul-Aug; 23(4): 3

Let's ensure staff safety, too (Pelletier LR) (editorial) 2001 Jul-Aug; 23(4): 2 (2 ref)

On truth telling (Pelletier LR) (editorial) 2001 Mar-Apr; 23(2): 2

On pockets of innovation (Pelletier LR) (editorial) 2001 Sep-Oct; 23(5): 2 (2 ref)

Emergencies-In Infancy and Childhood
Initiating a pediatric office-based quality improvement program (Gallagher C) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 4-10 (17 ref)

Emergency Service-Economics
Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

Ethics
Interview with a quality leader. Diann B. Uustal on excellence in ethics and quality in care (White SV) (interview) 2001 Sep-Oct; 23(5): 25-29

Evaluation-Methods
Brief report. Critical appraisal tools facilitate the work of the quality professional (Byers JF et al) (questionnaire, tables/charts) 2001 Sep-Oct; 23(5): 35-6, 38, 40-43 (9 ref)

Evaluation Research
Continuous improvement evaluation: A framework for multisite evaluation studies (Alemi F et al) (equations & formulas, tables/charts) 2001 May-Jun; 23(3): 26-33 (27 ref)

Exercise Test, Cardiopulmonary-Utilization
Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

G

Government Regulations-United States
New federal regulations for improving quality in opioid treatment programs (Pelletier LR et al) (tables/ charts, Web site) 2001 Nov-Dec; 23(6): 29-34 (22 ref)

H

Healthcare Delivery
Brief report. A symposium on e-healthcare strategies for physicians, hospitals, and integrated delivery systems (Sands JR) 2001 Jul-Aug; 23(4): 38-39

Health Insurance Portability and Accountability Act
Brief report. Medical privacy: A top-of-mind issue with patients, providers, payers, and legislators (Lanser P) 2001 Jul-Aug; 23(4): 40-42

Health Maintenance Organizations
Redesigning clinical office practices to improve performance levels in an individual practice association model HMO (Radel SJ et al) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 11-15 (11 ref)

Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

Health Personnel
Let's ensure staff safety, too (Pelletier LR) (editorial) 2001 Jul-Aug; 23(4): 2 (2 ref)

Health Policy
Interview with a quality leader. Sheila Leatherman on healthcare policy and evaluation and international quality agendas (Klingel P) (interview) 2001 Jul-Aug; 23(4): 18-21 (1 ref)

Health Screening
Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

Health Screening-Methods
Development of a computerized screening system to identify substance abuse in primary care (Holtz K et al) (tables/charts) 2001 May-Jun; 23(3): 34-37, 45 (18 ref)

Health Services Accessibility
Redesigning clinical office practices to improve performance levels in an individual practice association model HMO (Radel SJ et al) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 11-15 (11 ref)

Health Status-Evaluation
Public agency collaboration: Implementation of the Behavioral Risk Factor Survey in adjacent Texas communities (Jaiyeola AO et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 11-17 (7 ref)

Hospitals, Pediatric-Organizations
Children's hospitals collaborate to improve quality of care (Kurtin P et al) (tables/charts) 2001 Jul-Aug; 23(4): 28-32, 37 (7 ref)

Hospitals, Psychiatric-Colorado
The 'S&R Challenge': Reducing the use of seclusion and restraint in a state psychiatric hospital (Belanger S) (tables/charts) 2001 Jan-Feb; 23(1): 19-24 (7 ref)

Hypercholesterolemia-Therapy
Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

I

Incident Reports
Learning from healthcare errors: Effective reporting systems (Grube JA) 2001 Jan-Feb; 23(1): 25-29 (29 ref)

Instrument Validation
A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref)

Interinstitutional Relations
Public agency collaboration: Implementation of the Behavioral Risk Factor Survey in adjacent Texas communities (Jaiyeola AO et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 11-17 (7 ref)

Internet
Brief report. A symposium on e-healthcare strategies for physicians, hospitals, and integrated delivery systems (Sands JR) 2001 Jul-Aug; 23(4): 38-39

Interviews
Interview with a quality leader. Diann B. Uustal on excellence in ethics and quality in care (White SV) (interview) 2001 Sep-Oct; 23(5): 25-29

Interview with a quality leader. Donald M. Berwick on American healthcare and the Institute for Healthcare Improvement (Sivaram CA et al) (interview) 2001 Jan-Feb; 23(1): 15-18 (1 ref 2 bib)

Interview with a quality leader. Janet Corrigan on the Institute of Medicine and Healthcare Quality (Bishop W et al) (interview) 2001 Sep-Oct; 23(5): 21-24 (6 ref)

Interview with a quality leader. John M. Eisenberg and the Agency for Healthcare Research and Quality (Genovich-Richards J) (interview) 2001 Nov-Dec; 23(6): 26-28

Interview with a quality leader. Margaret E. O'Kane on healthcare accreditation (Bishop W et al) (interview) 2001 May-Jun; 23(3): 21-25 (1 ref)

Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 24-25, 28

Interview with a quality leader. Sheila Leatherman on healthcare policy and evaluation and international quality agendas (Klingel P) (interview) 2001 Jul-Aug; 23(4): 18-21 (1 ref)

L

Lipoproteins, LDL Cholesterol-Blood
Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

M

Managed Care Programs
Collaboration to improve patient safety: The first domain of quality (Levy J et al) (CEU, exam questions, tables/charts) 2001 Jan-Feb; 23(1): 9-14 (15 ref)

A quality measurement framework for managed care organizations (Zhou Q et al) (tables/charts) 2001 Mar-Apr; 23(2): 34-39 (11 ref)

Relationship between chronic conditions and patient satisfaction with managed care (Gines MD et al) (CEU, exam questions, research, tables/charts) 2001 Nov-Dec; 23(6): 10-15 (18 ref)

Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 24-25, 28

Brief report. International Managed Care Congress explores collaboration, coordination, and continuity of services (Ward SE) 2001 Nov-Dec; 23(6): 35-37, 40 (1 ref)

Managed Care Programs-Trends
Brief report. National Managed Health Care Congress looks at trends, addresses change (Treadwell J) 2001 Sep-Oct; 23(5): 44, 46, 53 (1 ref)

Mandatory Reporting
Learning from healthcare errors: Effective reporting systems (Grube JA) 2001 Jan-Feb; 23(1): 25-29 (29 ref)

Medicare
Factors associated with Medicare beneficiary complaints about quality of care (Harrington C et al) (CEU, exam questions, research, tables/charts) 2001 May-Jun; 23(3): 4-14 (45 ref)

Methadone-Therapeutic Use
New federal regulations for improving quality in opioid treatment programs (Pelletier LR et al) (tables/charts, Web site) 2001 Nov-Dec; 23(6): 29-34 (22 ref)

Microbial Culture and Sensitivity Tests-Economics
Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

Multi-institutional Systems
Respiratory care protocols in the Cleveland Clinic Health System (Stoller JK et al) (research, tables/charts) 2001 Nov-Dec; 23(6): 16-22 (19 ref)

Myocardial Infarction-Therapy
The process of performance improvement: Preserving myocardial function (Washington GT) (critical path, tables/charts) 2001 Sep-Oct; 23(5): 30-34 (12 ref)

N

National Committee for Quality Assurance
Interview with a quality leader. Margaret E. O'Kane on healthcare accreditation (Bishop W et al) (interview) 2001 May-Jun; 23(3): 21-25 (1 ref)

Nursing Outcomes
Hospital nursing benchmarks: The California Nursing Outcomes Coalition Project (Brown DS et al) (glossary, tables/charts) 2001 Jul-Aug; 23(4): 22-27 (15 ref)

Nursing Staff, Hospital
Hospital nursing benchmarks: The California Nursing Outcomes Coalition Project (Brown DS et al) (glossary, tables/charts) 2001 Jul-Aug; 23(4): 22-27 (15 ref)

O

Occupational Safety
Let's ensure staff safety, too (Pelletier LR) (editorial) 2001 Jul-Aug; 23(4): 2 (2 ref)

Office Management
Redesigning clinical office practices to improve performance levels in an individual practice association model HMO (Radel SJ et al) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 11-15 (11 ref)

Organizations, Nonprofit
Interview with a quality leader. Donald M. Berwick on American healthcare and the Institute for Healthcare Improvement (Sivaram CA et al) (interview) 2001 Jan-Feb; 23(1): 15-18 (1 ref 2 bib)

Outcomes (Healthcare)-In Infancy and Childhood
Children's hospitals collaborate to improve quality of care (Kurtin P et al) (tables/charts) 2001 Jul-Aug; 23(4): 28-32, 37 (7 ref)

P

Patient Record Systems
Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

Patient Safety
Guest editorial. Do no harm (Cholewka PA et al) (editorial) 2001 Jan-Feb; 23(1): 2, 24 (13 ref) Collaboration to improve patient safety: The first domain of quality (Levy J et al) (CEU, exam questions, tables/charts) 2001 Jan-Feb; 23(1): 9-14 (15 ref)

Interview with a quality leader. Donald M. Berwick on American healthcare and the Institute for Healthcare Improvement (Sivaram CA et al) (interview) 2001 Jan-Feb; 23(1): 15-18 (1 ref 2 bib)

Advancing patient safety: A framework for accountability and practical action (Wilson NJ et al) (tables/charts) 2001 Jan-Feb; 23(1): 30-34 (1 ref 7 bib)

Brief report. Dallas symposium focuses on patient safety (Green PL) 2001 Jan-Feb; 23(1): 35-36

Brief report. Keynoter at Dallas symposium urges implementation of patient safety initiatives (Cason CL) 2001 Jan-Feb; 23(1): 37, 41

Brief report. Third Annenberg Conference: Communicating risk and safety in health care (White SV) 2001 Nov-Dec; 23(6): 38-39

Patient Satisfaction
A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref)

A system for customer feedback: The InterVention (IV) Line (Wood KE et al) (CEU, exam questions, forms) 2001 Nov-Dec; 23(6): 4-9 (13 ref)

Relationship between chronic conditions and patient satisfaction with managed care (Gines MD et al) (CEU, exam questions, research, tables/charts) 2001 Nov-Dec; 23(6): 10-15 (18 ref)

Patient Seclusion
The 'S&R Challenge': Reducing the use of seclusion and restraint in a state psychiatric hospital (Belanger S) (tables/charts) 2001 Jan-Feb; 23(1): 19-24 (7 ref)

Peer Review Organizations
Factors associated with Medicare beneficiary complaints about quality of care (Harrington C et al) (CEU, exam questions, research, tables/charts) 2001 May-Jun; 23(3): 4-14 (45 ref)

Performance Measurement Systems
A guide to using performance measurement systems for continuous improvement (Maleyeff J et al) (equations & formulas, tables/charts) 2001 Jul-Aug; 23(4): 33-37 (8 ref)

Physicians
A founder of quality assessment encounters a troubled system firsthand 2001 Mar-Apr; 23(2): 40-43

Pressure Ulcer-Prevention and Control
Changing the system: A quality management approach to pressure injuries (Dlugacz YD et al) (CEU, exam questions, tables/charts) 2001 Sep-Oct; 23(5): 15-20, 56 (13 ref)

Privacy and Confidentiality
Brief report. Medical privacy: A top-of-mind issue with patients, providers, payers, and legislators (Lanser P) 2001 Jul-Aug; 23(4): 40-42

Protocols-Utilization
Respiratory care protocols in the Cleveland Clinic Health System (Stoller JK et al) (research, tables/charts) 2001 Nov-Dec; 23(6): 16-22 (19 ref)

Q

Quality Assessment
A quality measurement framework for managed care organizations (Zhou Q et al) (tables/charts) 2001 Mar-Apr; 23(2): 34-39 (11 ref)

Guest editorial. Comparability and convergence in performance standards: Will we ever get there from here? (Beaudin CL) (editorial) 2001 May-Jun; 23(3): 2, 14

Quantitative study designs used in quality improvement and assessment (Ormes WS et al) (CEU, exam questions, tables/charts) 2001 May-Jun; 23(3): 15-20

Interview with a quality leader. Margaret E. O'Kane on healthcare accreditation (Bishop W et al) (interview) 2001 May-Jun; 23(3): 21-25 (1 ref)

Developing performance measures for sedation and analgesia: The approach of the quality indicator project (Matthes N et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 5-10 (12 ref)

Interview with a quality leader. Sheila Leatherman on healthcare policy and evaluation and international quality agendas (Klingel P) (interview) 2001 Jul-Aug; 23(4): 18-21 (1 ref)

Hospital nursing benchmarks: The California Nursing Outcomes Coalition Project (Brown DS et al) (glossary, tables/charts) 2001 Jul-Aug; 23(4): 22-27 (15 ref)

A guide to using performance measurement systems for continuous improvement (Maleyeff J et al) (equations & formulas, tables/charts) 2001 Jul-Aug; 23(4): 33-37 (8 ref)

Quality Improvement
Collaboration to improve patient safety: The first domain of quality (Levy J et al) (CEU, exam questions, tables/charts) 2001 Jan-Feb; 23(1): 9-14 (15 ref)

The 'S&R Challenge': Reducing the use of seclusion and restraint in a state psychiatric hospital (Belanger S) (tables/charts) 2001 Jan-Feb; 23(1): 19-24 (7 ref)

Initiating a pediatric office-based quality improvement program (Gallagher C) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 4-10 (17 ref)

Redesigning clinical office practices to improve performance levels in an individual practice association model HMO (Radel SJ et al) (CEU, exam questions, tables/charts) 2001 Mar-Apr; 23(2): 11-15 (11 ref)

A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref)

Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

A quality measurement framework for managed care organizations (Zhou Q et al) (tables/charts) 2001 Mar-Apr; 23(2): 34-39 (11 ref)

Guest editorial. Comparability and convergence in performance standards: Will we ever get there from here? (Beaudin CL) (editorial) 2001 May-Jun; 23(3): 2, 14

Quantitative study designs used in quality improvement and assessment (Ormes WS et al) (CEU, exam questions, tables/charts) 2001 May-Jun; 23(3): 15-20

Continuous improvement evaluation: A framework for multisite evaluation studies (Alemi F et al) (equations & formulas, tables/charts) 2001 May-Jun; 23(3): 26-33 (27 ref)

Developing performance measures for sedation and analgesia: The approach of the quality indicator project (Matthes N et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 5-10 (12 ref)

Changing the system: A quality management approach to pressure injuries (Dlugacz YD et al) (CEU, exam questions, tables/charts) 2001 Sep-Oct; 23(5): 15-20, 56 (13 ref)

The process of performance improvement: Preserving myocardial function (Washington GT) (critical path, tables/charts) 2001 Sep-Oct; 23(5): 30-34 (12 ref)

Brief report. Critical appraisal tools facilitate the work of the quality professional (Byers JF et al) (questionnaire, tables/charts) 2001 Sep-Oct; 23(5): 35-36, 38, 40-43 (9 ref)

A system for customer feedback: The InterVention (IV) Line (Wood KE et al) (CEU, exam questions, forms) 2001 Nov-Dec; 23(6): 4-9 (13 ref)

Interview with a quality leader. Ronald R. Blanck on collaboration, managed care, and military healthcare quality management systems (Hamilton CL) (interview) 2001 Nov-Dec; 23(6): 24-25, 28

New federal regulations for improving quality in opioid treatment programs (Pelletier LR et al) (tables/charts, Web site) 2001 Nov-Dec; 23(6): 29-34 (22 ref)

Quality Improvement-Methods
Quality improvement interventions: What works? (Strom KL) (CEU, exam questions, review, tables/charts) 2001 Sep-Oct; 23(5): 4-14, 24, 56 (54 ref)

Quality of Healthcare
Interview with a quality leader. Donald M. Berwick on American healthcare and the Institute for Healthcare Improvement (Sivaram CA et al) (interview) 2001 Jan-Feb; 23(1): 15-18 (1 ref 2 bib)

On truth telling (Pelletier LR) (editorial) 2001 Mar-Apr; 23(2): 2

A founder of quality assessment encounters a troubled system firsthand (interview, poetry) 2001 Mar-Apr; 23(2): 40-3

Factors associated with Medicare beneficiary complaints about quality of care (Harrington C et al) (CEU, exam questions, research, tables/charts) 2001 May-Jun; 23(3): 4-14 (45 ref)

Interview with a quality leader. Margaret E. O'Kane on healthcare accreditation (Bishop W et al) (interview) 2001 May-Jun; 23(3): 21-25 (1 ref)

Guest editorial. Reader perceptions of JHQ (The JHQ 2000 Reader Online Survey Task Force) (editorial, research) 2001 Jul-Aug; 23(4): 3

Interview with a quality leader. Sheila Leatherman on healthcare policy and evaluation and international quality agendas (Klingel P) (interview) 2001 Jul-Aug; 23(4): 18-21 (1 ref)

On pockets of innovation (Pelletier LR) (editorial) 2001 Sep-Oct; 23(5): 2 (2 ref)

Quality of Healthcare-Ethical Issues
Interview with a quality leader. Diann B. Uustal on excellence in ethics and quality in care (White SV) (interview) 2001 Sep-Oct; 23(5): 25-29

Quality of Healthcare-In Infancy and Childhood
Children's hospitals collaborate to improve quality of care (Kurtin P et al) (tables/charts) 2001 Jul-Aug; 23(4): 28-32, 37 (7 ref)

Quality of Healthcare-Standards
Guest editorial. Comparability and convergence in performance standards: Will we ever get there from here? (Beaudin CL) (editorial) 2001 May-Jun; 23(3): 2, 14

Quality of Healthcare-United States
Interview with a quality leader. Janet Corrigan on the Institute of Medicine and Healthcare Quality (Bishop W et al) (interview) 2001 Sep-Oct; 23(5): 21-24 (6 ref)

Quality of Nursing Care
Hospital nursing benchmarks: The California Nursing Outcomes Coalition Project (Brown DS et al) (glossary, tables/charts) 2001 Jul-Aug; 23(4): 22-27 (15 ref)

Quantitative Studies
Quantitative study designs used in quality improvement and assessment (Ormes WS et al) (CEU, exam questions, tables/charts) 2001 May-Jun; 23(3): 15-20

Questionnaires
A measure of satisfaction for the assisted-living industry (Gesell SB) (research, tables/charts) 2001 Mar-Apr; 23(2): 16-25 (18 ref)

R

Reminder Systems
Improved cholesterol management in coronary heart disease patients enrolled in an HMO (Khoury AT et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 29-33 (45 ref)

Research-Evaluation
Brief report. Critical appraisal tools facilitate the work of the quality professional (Byers JF et al) (questionnaire, tables/charts) 2001 Sep-Oct; 23(5): 35-36, 38, 40-43 (9 ref)

Respiratory Therapy
Respiratory care protocols in the Cleveland Clinic Health System (Stoller JK et al) (research, tables/charts) 2001 Nov-Dec; 23(6): 16-22 (19 ref)

Restraint, Physical
The 'S&R Challenge': Reducing the use of seclusion and restraint in a state psychiatric hospital (Belanger S) (tables/charts) 2001 Jan-Feb; 23(1): 19-24 (7 ref)

S

Sedation
Developing performance measures for sedation and analgesia: The approach of the quality indicator project (Matthes N et al) (CEU, exam questions, research, tables/charts) 2001 Jul-Aug; 23(4): 5-10 (12 ref)

Serial Publications
Guest editorial. Reader perceptions of JHQ (The JHQ 2000 Reader Online Survey Task Force) (editorial, research) 2001 Jul-Aug; 23(4): 3

Sex Factors
Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

Study Design
Quantitative study designs used in quality improvement and assessment (Ormes WS et al) (CEU, exam questions, tables/charts) 2001 May-Jun; 23(3): 15-20

Substance Abuse Detection
Development of a computerized screening system to identify substance abuse in primary care (Holtz K et al) (tables/charts) 2001 May-Jun; 23(3): 34-37, 45 (18 ref)

Substance Abuse-Prevention and Control
Development of a computerized screening system to identify substance abuse in primary care (Holtz K et al) (tables/charts) 2001 May-Jun; 23(3): 34-37, 45 (18 ref)

T

Telephone Information Services
A system for customer feedback: the InterVention (IV) Line (Wood KE et al) (CEU, exam questions, forms) 2001 Nov-Dec; 23(6): 4-9 (13 ref)

Treatment Errors
Guest editorial. Do no harm (Cholewka PA et al) (editorial) 2001 Jan-Feb; 23(1): 2, 24 (13 ref)

The diagnosis and treatment of blame (Pate B et al) (CEU, exam questions) 2001 Jan-Feb; 23(1): 4-8 (10 ref)

Learning from healthcare errors: Effective reporting systems (Grube JA) 2001 Jan-Feb; 23(1): 25-29 (29 ref)

Brief report. Dallas symposium focuses on patient safety (Green PL) 2001 Jan-Feb; 23(1): 35-36 On truth telling (Pelletier LR) (editorial) 2001 Mar-Apr; 23(2): 2

Treatment Errors-Prevention and Control
Brief report. Third Annenberg Conference: Communicating risk and safety in health care (White SV) 2001 Nov-Dec; 23(6): 38-39

Truth Disclosure
On truth telling (Pelletier LR) (editorial) 2001 Mar-Apr; 23(2): 2
United States Agency for Healthcare Research and Quality
Interview with a quality leader. John M. Eisenberg and the Agency for Healthcare Research and Quality (Genovich-Richards J) (interview) 2001 Nov-Dec; 23(6): 26-28

U

Urinalysis-Economics
Utility of UB-92 data for monitoring emergency department performance improvement (Sacchetti A et al) (research, tables/charts) 2001 Mar-Apr; 23(2): 26-28 (2 ref)

V

Voluntary Reporting
Learning from healthcare errors: Effective reporting systems (Grube JA) 2001 Jan-Feb; 23(1): 25-29 (29 ref)

W

Women
Brief report. Gender differences in utilization of exercise treadmill testing: A claims-based analysis (Battleman DS et al) (research, tables/charts) 2001 May-Jun; 23(3): 38-41 (23 ref)

Workplace Violence-Prevention and Control
Let's ensure staff safety, too (Pelletier LR) (editorial) 2001 Jul-Aug; 23(4): 2 (2 ref)

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