Journal Cover Image

The Official Journal of the
National Association for Healthcare Quality

November/December 2008

Contents

2

Guest Editorial: Taming an Intangible-Change
Barbara L. Duffy 

 
4

Acknowledgments

 
5

Exploring Diabetic Care Deficiencies and Adverse Events in Home Healthcare
Margaret V. McDonald, Lori J. King, Marcia Moodie, Penny H. Feldman

Abstract: Charts of patients who experienced a hyperglycemic or hypoglycemic emergent event were examined in an attempt to learn how home healthcare processes may contribute to an adverse event and to explore other factors that may contribute to a patient's health outcome. Implicit peer review, informed by an explicit review process, determined that 10% of the emergent care events were probably avoidable if home care had been optimal, 56% were potentially avoidable, and 34% were unavoidable. 

 
13

Quality Toolbox: Daily Goals Checklist-A Goal-Directed Method to Eliminate Nosocomial Infection in the Intensive Care Unit
Fahim Khorfan

Abstract: The daily goals checklist incorporates several evidence-based quality parameters and is easy to use and cost-effective. Its implementation is likely to greatly improve the quality of care and reduce complications in intensive care units.

 
18
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Quartile Dashboards: Translating Large Data Sets into Performance Improvement Priorities
Diane Storer Brown, Carolyn E. Aydin, Nancy Donaldson

Abstract: This article presents a methodology for translating data from large data sets into dashboards for setting perform-ance improvement priorities in a simple way that takes advantage of tools readily available and easily used by sup-port staff.

31

Interview with a Quality Leader:
Peter Buerhaus on Workforce Issues

Linda Harrington

Abstract: Peter I. Buerhaus, PhD RN FAAN, is the Valere Potter Professor of Nursing at Vanderbilt University School of Nursing and director of the Center for Interdisciplinary Health Workforce Studies at the Institute for Medicine and Public Health. He is a member of the Joint Commission's Nursing Advisory Committee and the National Quality Forum Steering Committee on Nursing Quality Performance Measures.

37
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Creating a Safety Culture Through the Application of Reliability Science
Kerri Fei, Frances R. Vlasses

Abstract: This article discusses the principles of reliability science and the use of these principles in
creating a culture of patient safety. Recommendations are made for nursing involvement in changing health-care organization culture, and implementation steps are presented for nurse managers who are interested in applying the principles of reliability science to create a culture of patient safety on their units.

44

Quality Toolbox: Automating PowerPoint to Expand Healthcare Education-A How-To Guide

Herschel Knapp, Steven Asch

Abstract: This article details the hardware, software, and methods involved in delivering in-service information using an automated multimedia show, which enabled us to maximize outreach education while working within the constraints of limited staffing, time, and fiscal resources.

48
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Improving Prophylactic Perioperative Antibiotic Utilization in a Hospital System
David Dull, Sylvia K. Baird, Jennie Dulac, Linda Fox

Abstract: Spectrum Health, a not-for-profit health system in western Michigan, formed an interdisciplinary quality improvement team to meet a goal of 100% adherence to performance measures regarding perioperative antibiotic use to prevent surgical site infections. Eighteen months later, process shifts had been achieved.

57

Quality Viewpoint

60

Index to Volume 30 (2008)

Web Exclusives

q&a: Susan Dragoo on Integris Health’s Quality Journey
Deborah M. Flores

Media Reviews

Quality NETwork

Industry Trends