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September 2009
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MESSAGE FROM THE BOARD
Shaping the Changing Healthcare Environment
NAHQ President Cathy Munn says that although there is no shortage of opinions on healthcare reform, one thing is certain: The way we as healthcare quality professionals perform our jobs is about to be transformed.
CONFERENCE NEWS
Using Data to Improve Enrollment in an Outreach Program
Are You Ready For ICD-10?
Improving Patient Safety and Healthcare Quality for Limited-English-Proficient Patients
Lean Six Sigma Healthcare
Quality and Finance: How to Start the Conversation with Your Finance Leaders
Applying Lean Methodologies in Re-Engineering the Surgery Department
Silence Kills: The Seven Crucial Conversations in Healthcare
Other Sessions, In Brief
HQF Grant Deadline Extended to October 15
Celebrate National Healthcare Quality Week: October 18–24
Save These Dates in October!
Time for Social Networking!
Award-Winning NAHQ e-news: Thank You!
LEADERSHIP SKILLS
IHI Improvement Map Launched
What if hospital leaders had an easier, more streamlined way to chart an improvement path for their organization? What if teams had a reliable source of information and ideas about how to make improvements in specific processes? The Institute for Healthcare Improvement (IHI) recently did just that with the launch of its new cutting-edge tool, the IHI Improvement Map.
STATE NEWS
News from Colorado, Florida, Indiana, Kansas, Maine, Maryland, Mississippi, New York, Oregon, Rhode Island, Tennessee, Texas, and Virginia
SIG TRENDS
Seeing Healthcare Issues through Different Lenses
“As quality professionals, whether we work in urban settings or rural settings, we are reminded daily about the need to view issues through the lenses of a different paradigm,” says Charlie White, MBA CPHQ, team leader of the critical access/rural healthcare Special Interest Group.
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