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October 2009
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MESSAGE FROM THE BOARD
How the CPHQ Exam Remains the Gold Standard in Quality
Healthcare Quality Certification Board Chair David S. Loose explains the two components behind how the Certified Professional in Healthcare Quality (CPHQ) examination stays on top of its game.
QUALITY COLLABORATIVE
Joint Commission Q&A
This month’s submitted question: What is The Joint Commission Center for Transforming Healthcare, and why was it created?
NQF Endorses Measures to Improve Medication Safety and Quality
The National Quality Forum (NQF) has endorsed 18 measures for managing over-the-counter and prescription medications.
AHRQ's New Video Targets Safe Use of Blood Thinner Pills
The Agency for Healthcare Research and Quality (AHRQ) recently released a new 10-minute video in English and Spanish to help educate patients about how to use anticoagulant drugs, commonly called blood thinners, safely.
ASSOCIATION NEWS
Congratulations, 2009 National Award Winners!
HQF Donations Spurred On by Good ‘Ol Line Dancing
HQF Past Presidents Grant
Abstracts Deadline for the 2010 Annual Conference: October 30
Healthcare Quality Week: Register for our Education Events
Journal for Healthcare Quality Call for Papers
Don’t Miss the Benefits of NAHQ’s Resource Center and SIGs
Members on the Move: Julia Rieve Receives URAC’s Health Care Stars! Award
IN OTHER NEWS
State Scorecard: Sharp Differences in Access, Quality, and Cost of Healthcare Across United States
Falls Send More Than 2 Million Seniors to Hospital Emergency Departments
The Joint Commission Awards First Heart Failure Advanced Certification
Joint Commission Alert: Effective Leadership Critical to Preventing Medical Errors
LEADERSHIP SKILLS
Engaging the CFO in Quality
Why it’s a must and how to make it happen.
A few years ago, several people at the Institute for Healthcare Improvement led a study tour with chief executive officers from major health systems, including GE, Alcoa, Johnson & Johnson, and 3M. During these visits, the meetings with the CEO were attended by the chief financial officer, who, in the words of IHI’s Maureen Bisognano, “was invariably, a visible, vocal, and impatient advocate for improvement.”
SPOTLIGHT
Implementing Institute of Medicine Aims Is Key to Quest for Quality
Cheryl Knapp, MBA RN CPHQ, vice-president of quality and safety at Bronson Methodist Hospital, Kalamazoo, MI, discusses why her hospital was recently named the recipient of the 2009 American Hospital Association–McKesson Quest for Quality Prize.
SIG TRENDS
Person-Centered Care Poses Culture Change in Long-Term Care
Jeanenne F. Clark, MSN/MPH RN, says that the Centers for Medicare & Medicaid Services has begun assessing long-term care facilities on their implementation of person-centered care. The F-tags (deficiencies or citations during a survey process) that have been updated to include the person-centered concept are discussed.
STATE NEWS
News from California, Colorado, Florida, Indiana, Louisiana, Minnesota, Mississippi, and Rhode Island
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