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MESSAGE FROM THE BOARD
Mentoring:
All in a Day’s Work
Linda Scribner, BA CPHQ, NAHQ’s professional development director,
shares her thoughts on mentors and the mentoring experience.
QUALITY COLLABORATIVE
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AHRQ Program Provides Comparative
Effectiveness
The Agency for Healthcare Research
and Quality’s Effective Health Care Program compares the
effectiveness and risks of various interventions to help patients
and clinicians make the best choices from their treatment
options.
Joint Commission Q&A
This month’s submitted question: What track record must an
organization maintain to meet the elements of performance with a
particular standard?
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INDUSTRY TRENDS
A Call for Integrated, Coordinated Care
Lucian Leape, MD, adjunct professor of health policy at the Harvard
School of Public Health, Boston, recently spoke on the greatest
challenges facing healthcare today. Read on for an excerpt from his
presentation.
SPOTLIGHT
Canada
Catches Up on Quality
With four health quality councils, Canada no longer lags behind the
United States and the United Kingdom in spreading quality
improvement throughout its healthcare system, says Ben Chan, MD MPH
MPA, chief executive officer of the Ontario Health Quality
Council. |
Association News
Donnelly Appointed as NAHQ’s First Special Interest Group
Director
Making Sense Out of Control Charts DVD—Now
Available!
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This longtime top-selling educational video and workbook is now
available on DVD. Click here to get more information or to order
your copy today! |
NAHQ to Update Salary Survey
Upcoming NAHQ Educational Opportunities
March
5 Audio Conference: Retool Your Reappointment Process
Patient Safety Executive Fellowship Available
Boisvert
Appointed as JHQ’s Quality NETwork Coeditor
Public Release of HCAHPS Data Set for March
CERTIFICATION NEWS
Renewing
Your CPHQ Certification: How to Earn CE Hours
Suzanne M. Williams, RN CPHQ CCM FNAHQ, senior director of the
Healthcare Quality Certification Board, suggests ways to renew
Certified Professional in Healthcare Quality certification.
QUOTE OF THE MONTH
“Quality is the result of a carefully constructed cultural
environment. It has to be the fabric of the organization, not part
of the fabric.”—Philip B. Crosby
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