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35th Annual Educational Conference
"Striking a Chord for Quality"
Kansas City Convention Center
Kansas City, MO
September 30–October 3, 2010
Exhibit Hall Hours
Registration Desk Hours
Educational Sessions
Key:
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Leadership and Collaboration
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Patient Safety
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Measurement and Methodology
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Regulatory
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Friday, October 1
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| 7–8 am |
Breakfast with the NAHQ Board |
| 8–10 am |
Respecting Those We Are Privileged to Serve Especially When the News Isn't Good
Jim Conway, MS, Senior Fellow IHI
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10–
10:30 am |
Break with Exhibits & Posters |
10:30–
11:45 am |
Insights into Outcomes for Nursing-Sensitive Quality Metrics (201)
Diane Brown, PhD RN CPHQ FNAHQ FAAN |
Performance Management Decision Tree: One Instrument of Just Culture (202)
Shelly van't Riet, MSHA RD CPHQ CSSBB |
A National Challenge to Health System Leadership: Eliminating System Quality Variation (203)
Jean Chenoweth |
Generation X and Y Enter the World of Quality...Now What? (204)
Chris Perry, MHA RN CLNC CPHQ |
Certified Professional in Healthcare Quality (CPHQ): The Mark of Distinction in Healthcare Quality (205)
Diana Martin, CPHQ, David Loose, MSN RN CNAA CPHQ, and Michael Greer, MS RN CMCN CPHQ |
| 11:45 am—1 pm |
Lunch with Exhibits & Posters |
1–
2:15 pm
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Give Us the Tools and We Will Finish the Job: Using a Toolbox to Help Your Team Troubleshoot Quality Measure Calculations (301)
Kevin C. Park, MD CHCA |
Providing Safe Quality Healthcare to Diverse Populations: From Theory to Practice (302)
Amy Wilson-Stronks, MPP |
How Not to Lie with Statistics: Telling an Accurate Quality Story (303)
Jacqueline Fowler Byers, PhD RN CNE-A CPHQ FAAN
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DIAMOND: An Innovative Approach to Collaborative Care and Payment Redesign for Depression Management in Primary Care (304)
Nancy Jaeckles |
Front-Line Approach to Sustaining a Culture of Safety (305)
Michelle Hoppes
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2:15–
3 pm |
Break with Exhibits & Posters |
3–4 pm
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Paper Sessions |
Benchmarking for Small Hospitals: Size Didn't Matter! (401)
Diane Storer Brown, PhD RN CPHQ FNAHQ FAAN
Point-of-Care Testing Joint Accountability Program Template (401)
Diane Storer Brown, PhD RN CPHQ FNAHQ FAAN |
Third-World Quality—A Perspective on Quality Improvement in Afghanistan (402)
Kim LeBel, MBA RN CPHQ JC Fellow
Safety Vulnerability Management (402)
Anita M. Steinmiller, MSN RN CPHQ |
How to Turn Your Quality Improvement Project into a Publication (403)
Griselda Chapa, PhD MS MPH
Employee Satisfaction Guides Patient Safety: A Journey to Culture Change (403)
Carrie Donovan, MS AS CPHQ |
Physician Office Quality Practice (404)
Joseph Kaliski, MD
Cultural Transformation to Prevent Falls and Associated Injuries in a Tertiary Care Hospital (404)
Jeffrey B. Weinberg, MD MBA
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4:15–
5:30 pm
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Saving Lives by Studying Death (501)
Helen Lau, MHROD BSN BMus RN |
Patient Safety Organizations: Evolution and Progress (502)
Amy Goldberg-Alberts, MBA CPHRM FASHRM |
Quality Professionals: You're Worth Your Weight in Gold. Can You Prove It? (503)
Jennifer Wolfe Pearce, MBA BSBA RN CPHQ
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Nursing Process Review: A Systematic Approach to Non-Punitive Nursing Case Review (504)
Mary Jo Hallert, BSN RN CPHQ |
JHQ Writing Workshop: Publishing Innovations in Healthcare Quality (505)
Kevin Park, MD CHCA, and Diane Brown, PhD RN CPHQ FNAHQ FAAN |
5:30–
6:30 pm |
State Leadership Networking Session |
Saturday, October 2
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| 7–8 am |
Breakfast with Exhibits & Posters
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8–
9:15 am |
Getting Your Data Under Control: Four Simple Questions (601)
Ken Rohde |
ICD-10 and Quality: A Roadmap for Success (602)
Caroline Piselli, MBA RN FACHE |
Consumer-Driven Healthcare and Quality: When Patient Satisfaction and Risk Collide (603)
Kaye Blom, EJD BSN RN CLNC CPHRM |
Does High Quality = Stretched Resources? How to Become a High-Performing Organization Without Using Extra Resources (604)
Istikram Qaderi, MD MPS |
9:30–
10:45 am
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Creating a Successful Physician Peer-Review Program (701)
Rebeccah Kanjirathinkal, MS RN CHPRM CMQ/OE CPHQ |
Strategies to Overcome Frequently Cited Joint Commission Standards (702)
Patricia A. Pejakovich, MPA BSN RN CPHQ CSHA |
What is Hospital System Load and How Does It Affect Patient Safety? (703)
Alberta Pedroja, PhD CPHQ |
EHR and CER: Implications for Tracking Quality of Care Across the Continuum (704)
Marc Galinas, MHA PT FACHE |
10:45–
11:15 am |
Break with Exhibits & Posters
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11:15 am–
12:30 pm
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Did Learning Happen and Was It Transferred to the Work Environment? Measuring the Effectiveness of Education Programs (801)
Lee Ann Hanna, PhD RN CPHQ FNAHQ |
Without a Tracer...Your Hospital May Be Missing a Discovery (802)
Virginia Boos, BSN RN CPHQ |
Singing Safe Harbor Nursing Peer Review: A Song of Patient and Staff Safety (803)
Judy Ho, RN ACNS-BC |
Using Project Management and "All That Jazz" to Change the Culture in the Emergency Department (804)
Michelle Franklin, MBA BSN CPHQ CRNI |
2:15–
3:45 pm |
Injecting Humor into Healthcare Quality: A New Path to Excellence
Ron Culbertson, MSW CSP |
3:45–
4 pm |
Break |
4–
5:15 pm
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Using the Right Tools Right (901)
Ola G. Khashaba, MD CPHQ TQM |
Building a Successful Quality-Improvement Research Program (902)
Linda Harrington, PhD RN CNS CPHQ |
Building Physician Alignment to Gain Competitive Advantage and Improve Clinical Outcomes (903)
Rick May, MD
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Using Quality Tools and Methodologies to Improve Engagement in Telephonic Coaching Programs (904)
Barbara R. Daniels, MS CPHQ |
5:30–
6:30 pm |
Healthcare Quality Foundation Fundraiser Event |
6:30–
7:30 pm |
CPHQ Networking Reception |
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