Featured Speakers

Monday,  September 14, 8–10 am

Energize Your Life
Gary Rifkin, Encore! Encore!, Dallas, TX
Many factors affect our ability to be successful, and competence is key. But great leaders know that another factor is just as critical—confidence. Competence is knowing how to complete a task. Confidence is knowing that you know! The critical difference between acceptable performance and outstanding performance is this confidence factor. In this highly interactive, high-energy session, participants will get an opportunity to look at the connection between self-esteem and confidence. They will discover the link between optimism and success, understand the value of intrinsic and extrinsic rewards, learn how to motivate by understanding the purpose of an activity, recognize the power of compliments, and create a new philosophy of success. 

Tuesday, September 15, 1:30–3 pm

People Bundles: Quality's Interest in Patient Safety Culture
Craig Clapper, PE CQM/OE, Healthcare Performance Improvement, Norfolk, VA
Many healthcare systems are using clinical bundles comprised of evidenced-based best practices to improve quality outcomes. Although the clinical bundles are often identical, the quality outcomes can still vary widely. There must be a difference in how the clinical bundles are being applied. Clapper will explore how patient safety culture, essentially a reliability bundle for people, acts as a performance accelerator and improves the outcomes associated with clinical bundles. He will also show how several healthcare systems have used these people bundles to improve quality outcomes and reduce serious events of patient harm by 48% to 91% in 2 years. 

Wednesday, September 16, 11 am–12:30 pm

Home-Centered Healthcare Transformation
Mike Magee, MD, Positive Medicine, Inc., Woodbury, CT
The megatrends of aging, the Internet, and health consumerism are accelerating and reinforcing each other. The demands placed on our centuries-old reactive interventional system undermine the needs of the people and the people caring for the people. Magee describes new information technologies that embrace growing family complexity and allow us to look forward rather than backward, recenter healthcare on a primary loop from home to care team and back to home, and engage in customized and personalized strategic health planning and prevention that plans forward from birth to death over a 100-year time horizon. 

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