Concurrent Sessions
Tuesday, September 15, 2009
3:15–4:30 pm
Successes and Lessons Learned Implementing the Early Goal Directed Surviving Sepsis (901)
Kimberly Muehlberg
Bundle Sepsis is well described in the literature as a leading cause of possibly preventable death in the United States. Analysis of baseline data indicated capacity to reduce mortality, significant variation in clinical practice patterns and opportunities for reducing cost per case. Following an enterprise-wide challenge to save lives, a multidisciplinary, facility-based team was organized to improve sepsis care. Systematic improvements in recognizing sepsis and standardizing care resulted in a dramatic reduction in mortality and a significant reduction in direct variable cost.
Making the Link Between Quality and Finance: How to Start the Conversation with Your Finance Leaders (902)
Kristen Geissler
With the advent and proliferation of pay-for-performance programs from both public and private payers, it has become increasingly important for quality professionals to be versed in reimbursement issues and likewise for finance professionals to be versed in quality indicator and abstraction issues. It is important for finance professionals to understand not only the details and intricacies of different pay-for-performance methodologies, but also the rigor and complexity of the abstraction process, validation process, and the different types of quality indicators. This presentation will provide quality professionals the tools to start the discussion with finance leaders and suggestions for educational and instructional materials that will provide those finance leaders with the background, methodology and strategies for improved performance and compliance in quality indicator data collection and reporting.
Metrics That Matter: Collect Less, Impact More (903)
Samantha Collier
With mounting external pressures to measure performance, hospitals often find themselves caught up in an endless cycle of abstracting, scrubbing and analyzing everything. This takes hospitals time, money and resources, so how can you make your metrics useful? Find out how to move beyond simply collecting data to identifying the metrics that matter. Learn how continuous measurement can drive a lack of focus and understand the steps you can take towards aligning metrics with the organization's core strategies. Hospital leaders agree they are spending too much time tracking and not enough time improving. Learn why measurement does not equal improvement. Examine how making data actionable, and holding physicians accountable for what they do, drives clinical improvement. Performance feedback can be a powerful tool if you're giving caregivers the metrics they need to change. Being selective with what to measure will save your hospital time, money and lives.
Digging Deep So That Surveyors Don't Have to! (904)
Joyce Hall
For years health plans have been required to submit electronic documentation to support compliance to regulatory and accreditation standards through pre-assessment documents required by External Quality Review Organization (EQRO), NCQA and URAC. This session will discuss document management and mark-up strategies to facilitate these electronic submissions. Document management facilitates good review of the documents prior to submission and marking up your documents with highlighting and text-boxing can zero the surveyor in on what you want them to see. Learn how to best utilize the simple tools available in Microsoft Office and the more advanced tools in Adobe Acrobat to help you present the best documents possible. If you dig deep first, the surveyor may not have to!
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