NAHQ 29th Annual Conference
September 18-21, 2004Royal Pacific Resort
at Universal Studios - a Loews Hotel
Orlando, FL
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NAHQ 29th Annual ConferenceSeptember 18-21, 2004Royal Pacific Resort at Universal Studios - a Loews Hotel Orlando, FL |
Track Schedule
To learn more about the scheduled events, click the associated link.
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Legend |
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Patient Safety |
Data |
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Healthcare Continuum |
Regulatory |
| Sunday | Time | ||||
| 8-10:00am | General Session Establishing a Climate of Quality Throughout the Organization Sister Mary Jean Ryan, FSM, President/CEO, SSM Health Care, St. Louis, MO |
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| 10:30am- 11:45am |
(201) Seven Steps to Process Improvement Matthew J. Savage, MBA, PQ Systems, Inc., Miamisburg, OH MORE INFORMATION |
(202) Using Quality Tools to Achieve Excellence in Occupational Health Vickie L. Kamataris, BSN COHN-S, General Electric Company, Fairfield, CT MORE INFORMATION |
(203) Narratives in Patient Safety Rosemary Gibson, MSc, The Robert Wood Johnson Foundation, Princeton, NJ MORE INFORMATION |
(204) Health Literacy: The Power of Words-Communicating Risk Sarah Tacket, RHIT CPHQ FNAHQ HQ AFMC/SGPQ, Wright-Patterson Air Force Base, OH MORE INFORMATION |
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| 1:00pm- 2:15pm |
(301) Six Simple Steps to Master Data Information Display: A Guide to Selecting and Interpreting Quality-Related Charts and Graphs Kristen Geissler, MD PT, Mercy Medical Center, Baltimore, MD MORE INFORMATION |
(302) Competency Assessment and JCAHO: One Medical Center's Huge Success Story Lt. Col. Kimberly K. Armstrong, MSN RN, US Army, Brooke Army Medical Center, Fort Sam Houston, TX MORE INFORMATION |
(303) Serving the Underserved: Establishing Measures to Integrate Mentally Retarded/ Developmentally Disabled (MR/DD) Patients into Traditional Healthcare Environments Yosef Dlugacz, PhD, North Shore-Long Island Jewish Health System, Great Neck, NY MORE INFORMATION |
(304) Process Improvement: A Journey Down the Yellow Brick Road Nancy Appling, BSN, VA Medical Center, Memphis, TN MORE INFORMATION |
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| 2:45pm- 4:00pm |
(401) Adverse Event and Near Miss Reporting - Benchmarks Do Exist: A Review of Benchmarks and Best Reporting Practice from teh National Aggregate Medical Error Database Thomas G. Lundquist, MD MMM, I-trax Health Management Solutions, Philadelphia, PA MORE INFORMATION |
(402) Disease Management: The Theory Sandeep Wadhwas, MD MBA, McKesson Health Solutions, Broomfield, CO MORE INFORMATION |
(403) Shared Visions - New Pathways: The Joint Commission's New Accreditation Process Linda S. Murphy-Knoll, MN, Joint Commission on Accreditation of Healthcare Organizations, Oakbrook Terrace, IL MORE INFORMATION |
(404) Lessons Learned about Staffing Effectiveness: The Quality Assessment and Research Connection Lee Ann Hanna, MSN RN CPHQ, Centennial Medical Center, Nashville, TN MORE INFORMATION |
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| 4:15pm- 5:30pm |
(501) Tying Quality to the Bottom Line Eileen Johnson, RN BC MSN CPHQ, HCA - Healthcare Corporation of America, Nashville, TN MORE INFORMATION |
(502) Building an Effective Disease Management Program Pamela Spinazola, RN MHA, ConnectiCare Inc and Affiliates, Farmington, CT MORE INFORMATION |
(503) Discover the Magic of Hospital Continuois Readiness from an Organizational Perspective Diane Storer Brown, PhD RN CPHQ FNAHQ, Kaiser Permanente Northern California Region, Oakland, CA; Carolyn Days, MSN RN CPHQ, Kaiser Permanente Southern California Region, Pasadena, CA MORE INFORMATION |
(504) Am I Ready? Get Me Out of Here! Discharge Process Improvement Julie Hamilton, MS CPHQ, Press Ganey Associates, Inc., Des Plaines, IL MORE INFORMATION |
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| Monday | 9:00am- 10:15am |
(601) Failure Mode and Effect Analysis: Reducing Patient Falls Ralph W. Maliszewski, MHMS BSN CPHQ, The Washington Hospital, Washington, PA MORE INFORMATION |
(602) Regression Analysis: Soup to Nuts Michael J. Cleary, PhD, PQ Systems, Inc., Miamisburg, OH MORE INFORMATION |
(603) Using Your Public Ratings to Improve Quality Samantha Collier, MD MBA, Health Grades, Inc., Lakewood, CO MORE INFORMATION |
(604) Beyond Compliance: Improving HEDIS Scores Virginia W. Bynum, PhD, Sioux Valley Hospitals & Health System, Sioux Falls, SD; Kyle Richards, MPS, Sioux Valley Hospitals & Health System, Sioux Falls, SD MORE INFORMATION |
| 10:45am- Noon |
(701) Road to Implementation: Translating Surgical Infection Prevention (SIP) into Daily Practice Janice Fitzgerald, MS RN, Baystate Medical Center, Springfield, MA MORE INFORMATION |
(702) The Impact of National Quality Initiatives on the Role of the Healthcare Quality Professional Shelley D. Voelz, RN BSN CPHQ, St. Francis Hospital and Health Centers, Beech Grove, IN MORE INFORMATION |
(703) Disclosing Medical Errors to Patients: Overcoming Fear and Rebuilding Trust Grena Porto, MS RN ARM CPHRM DFASHRM, QRS Healthcare Consulting, LLC, Pocopson, PA MORE INFORMATION |
(704) Developing a Successful Outcomes - Oriented Quality Improvement and Accreditation Program Joann Albright, PhD Licensed Psychologist, Magellan Behavioral Health, Inc.. Columbia, MD MORE INFORMATION |
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| 1:30pm- 3:30pm |
Paper Presentations and State Leadership Sessions |
State Leadership Issues Using Quality Principles for Improvement of Organizational Performance |
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| 3:45pm- 5:00pm |
(901) Challenges of Changing Behavior: Engaging Physicians in Improvement Allen R. Wenne, MD, West Columbia Family Medicine and Primetime Medical Software, Inc., Lexington, SC MORE INFORMATION |
(902) Not All Doctors Are Equal Becky J. Cherney, President/CEO, Florida Health Care Coalition, Orlando, FL MORE INFORMATION |
(903) External Quality Review: Different Dance, Different Song Robert B. Carroll, CPHQ, Delmarva Foundation for Medical Care, Inc., Easton, MD MORE INFORMATION |
(904) Patient Satisfaction Assessment Revisited Jacqueline Fowler Byers, PhD RN CNAA, University of Central Florida, Orlando, FL MORE INFORMATION |
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| Tuesday | 8-10:00am | General Session Pursuing Perfection: Raising the Bar for Healthcare Performance Michael B. Rothman, MPP, Senior Program Officer, Robert Wood Johnson Foundation, Princeton, NJ |
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| 10:15am-Noon | Quality Leadership Forum Pay for Performance: Impact on the Healthcare Quality Industry Michael B. Rothman, MPP, Senior Program Officer, Robert Wood Johnson Foundation, Princeton, NJ; J. Brett Bennett, Premier, Inc., Charlotte, NC; Karen Milgate, MPP, MedPAC, Washington, DC; Brian W. Lindberg, MNHS, Consumer Coalition for Quality Healthcare, Washington, DC; Becky J. Cherney, President/CEO, Florida Health Care Coalition, Orlando, FL; Diane Storer Brown (Moderator), PhD RN CPHQ FNAHQ, Kaiser Permanente, Northern California Region, Oakland, CA |
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