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Road to Implementation: Translating Surgical Infection Prevention (SIP) into Daily Practice (701)
Janice Fitzgerald, MSN RN
This presentation will give a broad based approach to the problem of Surgical Infection. It will provide an overview of the background of the problem of surgical infection, provide an overview of the rationale and evidence supporting the adoption of SIP interventions, outline scope of SIP project, review and discuss strategies for successfully intergrating SIP interventions into daily clinical practice as well as dealing with barriers and roadblocks to change.
The Impact of National Quality Initiatives on the Role of the Healthcare Quality Professional (702)
Shelley D. Voelz, RN BSN CPHQ
This session provides the healthcare quality professional with an up to date review of the current national quality initiatives of organizations such as the National Quality Forum, AHA, and CMS and offers suggestions and resources for the healthcare quality professional in meeting these reporting needs/challenges.
Disclosing Medical Errors to Patients: Overcoming Fear and Rebuilding Trust (703)
Grena Porto, MS RN ARM CPHRM DFASHRM
Disclosing a medical error to a patient is terrifying to healthcare providers yet it is essential to the well-being of the patient, the provider and the organization. Much of the fear associated with this emotionally difficult coversation is often due to misperceptions about the risks involved. By understanding the risks associated with disclosure, its benefits and its consequences, providers, and the quality improvement and risk management professionals who support them, can better meet this challenge in a way that is most beneficial and least damaging for all concerned.
Developing a Successful Outcomes-Oriented Quality Improvement and Acceditation Program (704)
Joann Albright, PhD Licensed Psychologist
Managing mental health, substance abuse, employee assistance, and work-life benefits for 60,000,000 people through a network of 45,000 providers and 5,000 facilities, Magellan is a complex organization. Developing a successful outcomes oriented quality improvement program is a challenge. Even more challenging is meeting or exceeding the standards of four national accrediting organizations - NCQA, URAC, EASNA, and COA. This presentation shows how to develop an ourtcomes oriented quality program that meets multiple accreditation standards, embeds quality processes into operational and management decision-making, and integrates national and local quality oversight.
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