CPHQ Resource List
Certified Professional in Healthcare Quality (CPHQ) examination questions are written from a wide variety of publications and resources in the field.
Some suggested preparation for the examination might include, but should not be limited to, the following resources:
- Q-Solutions: Essential Resources for the Healthcare Quality Professional, 2nd edition, Luc R. Pelletier and Christy L. Beaudin, editors. (2008).
- The CPHQ Self Assessment Exam. This self assessment can help identify areas of strength and improvement for the CPHQ examination.
- CPHQ Review Course CD-ROM. This preparation product contains five sections that follow the exam matrix, including practice questions. (2009).
- The Healthcare Quality Handbook: A Professional Resource and Study Guide, Janet Brown.
- Facilitation at a Glance: Your Pocket Guide to Facilitation, 2nd edition, Ingrid Bens. (2008).
- Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications, Raymond G. Carey. (2001).
- Preventing Medication Errors, Institute of Medicine. (2007).
- The Six Sigma Way Team Fieldbook, Peter Pande, Robert Neuman, & Roland Cavanagh. (2002).
- Understanding Patient Safety, Robert Wachte. (2008).
- Improving Healthcare Using Toyota Lean Production Methods. Robert Chalice. (2007).
- The Quality Toolbox, Nancy Tague. (2005).
- Lean Six Sigma Pocket Toolbook, Michael George, David Rowlans, Mark Price, & John Maxey. (2005).
- The Memory Jogger™ 2, 2nd edition. Michael Brassard, (2010). www.goalqpc.com
- A Dash Through the Data! Using Data for Improvement, an educational DVD on the basics of using data for QI, Sandra K. Murray. (2009).
- Quality Chasm Series: Patient Safety—Achieving a New Standard for Care, Institute of Medicine. (2004).
- The Team Handbook, 3rd edition, Peter Scholtes, Brian Joiner, & Barbara Streibel. (2004).
- The Lean Enterprises Memory Jogger, Richard L. Macinnes. (2003).