CPHQ Certification – Preparation Resources

Below is a list of resources that can be used to prepare for the CPHQ Certification exam:

CPHQ Content Outline

NAHQ CPHQ Exam Preparation Resources

NAHQ offers a variety of exam focused study materials, including live courses, online education, practice exams, and books, to help prepare those planning to sit for the CPHQ Certification exam.

  • Q Solutions: Essential Resource for the Healthcare Quality Professional, 3rd Edition
  • CPHQ Review Course
  • CPHQ Practice Exam

External Materials

The CPHQ Test Development Committee uses a number of sources to develop exam questions. Below is a list of those resources, which can also be used for exam preparation.

  • The Healthcare Quality Handbook: A Professional Resource and Study Guide, Janet Brown.
  • Facilitation at a Glance: Your Pocket Guide to Facilitation, 2nd Edition, Ingrid Bens. (2008).
  • Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications, Raymond G. Carey. (2001).
  • Preventing Medication Errors, Institute of Medicine. (2007).
  • The Six Sigma Way Team Fieldbook, Peter Pande, Robert Neuman, & Roland Cavanagh. (2002).
  • Understanding Patient Safety, Robert Wachte. (2008).
  • Improving Healthcare Using Toyota Lean Production Methods. Robert Chalice. (2007).
  • The Quality Toolbox, Nancy Tague. (2005).
  • Lean Six Sigma Pocket Toolbook, Michael George, David Rowlans, Mark Price, & John Maxey. (2005).
  • The Memory Jogger™ 2, 2nd edition. Michael Brassard, (2010). www.goalqpc.com
  • Quality Chasm Series: Patient Safety—Achieving a New Standard for Care, Institute of Medicine. (2004).
  • The Team Handbook, 3rd edition, Peter Scholtes, Brian Joiner, & Barbara Streibel. (2004).
  • The Lean Enterprises Memory Jogger, Richard L. Macinnes. (2003).

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