Ask NAHQ

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Do you have a question for a NAHQ staff member? Here are the contacts for NAHQ's programs, products, and services. You may find some answers to your questions on our website as well.

Advertise and exhibit with NAHQ
Calendar of Events
Continuing education (CE) certificates
Certified Professional in Healthcare Quality (CPHQ) CE approval
CPHQ certification/recertification
CPHQ Review Course
Customer service
Healthcare Quality Foundation (HQF)
Job postings
Lost Web ID and password
Lost CPHQ certificate
Mailing labels
Membership
NAHQ Board of Directors and NAHQ Teams
NAHQ Annual Educational Conference
NAHQ products
Publishing with JHQ
Technical issues
Special Interest Groups (SIGs)

Advertising and Exhibiting with NAHQ
If you would like to advertise in NAHQ e-news, the NAHQ Career Center, or on the website, please contact Randi Romanek, NAHQ National Sales Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

To register as an exhibitor at the upcoming NAHQ Annual Educational Conference, visit Conference Central or contact Randi Romanek at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Calendar of Events
View the online educational calendar to see NAHQ’s scheduled educational events. For questions about the calendar, please contact Suzanne Sletto, NAHQ Marketing Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CE Certificates
Have you misplaced your conference attendance certificate from any NAHQ Annual Educational Conference or your JHQ CE certificate? Please contact Jacki Van Oort, NAHQ Education Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CPHQ Continuing Education Approval
Are you looking to earn CE credit for your educational seminar, conference, or review course? Please contact Tabitha Bell, NAHQ staff, at NAHQ at 847.375.4895 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CPHQ Certification
For complete details on earning and maintaining the CPHQ credential, including examination applications and scheduling information, please visit www.cphq.org.

CPHQ Recertification
To recertify and renew your CPHQ credential, visit www.cphq.org for complete details and forms.

CPHQ Review Course
Looking to find a review course to prepare you for the CPHQ examination? NAHQ offers live CPHQ Review Courses throughout the year. You can also purchase the CPHQ Review Course Download in NAHQ’s online store.

If you would like to schedule a live CPHQ Review Course at your facility, please contact Jacki Van Oort, NAHQ Education Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Customer Service
Should you need to

update your name, mailing address, e-mail, or phone number(s)
request a new membership card
return a product
request a refund
inquire about missed mailings
relay a customer service issue.

Please contact NAHQ Member Services at 800.966.9392 or send an e-mail request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Healthcare Quality Foundation
The Healthcare Quality Foundation (HQF)is a subsidiary of NAHQ, classified by the IRS as a 501(c)(3) charitable organization. Its mission is to promote education and professional development in the field of healthcare quality, accomplished through yearly financial grants. For questions regarding HQF, contact Angelisa Belden, NAHQ Membership Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Job Postings
For information about posting a position opening to NAHQ's Career Center, please contact Randi Romanek, NAHQ National Sales Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Lost Web ID/Password
Are you trying to access NAHQ's members-only section of the website? You'll need to establish a Web ID before you can log in. If you have forgotten your password, please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call member services at 800.966.9392 to retrieve your password.

Lost CPHQ Certificates
Replacement certificates can be purchased by sending a written request and $15 to Applied Measurement Professionals (AMP).

Mailing Labels
To request mailings labels, please complete the mailing label order form and submit to the NAHQ Office. For questions about mailing labels, contact Suzanne Sletto, NAHQ Marketing Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Membership
Have questions about your membership status? Interested in becoming a NAHQ member? Visit the Join page to review membership features, categories, and the online application. For questions about membership, send a message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact Angelisa Belden, NAHQ Membership Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Board of Directors/NAHQ Teams
Learn more about NAHQ’s leaders. View the NAHQ Board of Directors or a complete list of all NAHQ Teams . For questions about NAHQ leadership, including how to get involved, contact Lori Barker, NAHQ Account Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Educational Conference
Visit Conference Central for details on the upcoming NAHQ Educational Conference. To speak to someone directly regarding a specific item or issue about the conference, please contact Jacki Van Oort, Education Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Products
NAHQ offers a wide selection of educational products, including downloads, books, logo items, and products to prepare for the CPHQ exam. Visit NAHQ’s Online Store for complete details. To place an order by phone call 800/966-9392.

Publishing with NAHQ
Are you interested in publishing in the Journal for Healthcare Quality? View our Resources for Authors for complete details. Suggestions submissions include featured articles, brief reports, quality stories, quality viewpoints, or letters to the editor. For questions about JHQ, contact Angelisa Belden at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Technical Issues
If you are having trouble using the NAHQ website, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call member services, 800/966-9392.

Special Interest Groups (SIGs)
NAHQ offers a series of focused listservs to encourage networking and information sharing among members. Learn more and join a SIG today. For questions about the SIGs, contact Angelisa Belden, NAHQ membership manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

For technical assistance with the NAHQ Special Interest Groups (SIGs) please contact Lori Barker, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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