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Ask NAHQ

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Do you have a question for a NAHQ staff member? Here are the contacts for NAHQ's programs, products, and services.

You may find some answers to your questions on our website as well.

Advertising and Exhibiting with NAHQ
If you would like to advertise, exhibit or explore other sponsorship opportunities with NAHQ, please contact Rob Frey Professional Relations and Development, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Calendar of Events
View the NAHQ Educational Calendar to see NAHQ’s scheduled educational events. For questions about the calendar, please contact Emma Mulvany, Digital User Experience Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

CE Certificates
Have you misplaced your conference attendance certificate from any NAHQ Annual Educational Conference or your JHQ CE certificate? Please contact Cara Pawlowski, NAHQ Program and Product Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CPHQ Continuing Education Approval
Are you looking to earn CE credit for your educational seminar, conference, or review course? Please contact Cara Pawlowski, NAHQ Program and Product Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CPHQ Certification
For complete details on earning and maintaining the CPHQ credential, including examination applications and scheduling information, please visit www.cphq.org.

CPHQ Recertification
To recertify and renew your CPHQ credential, visit www.cphq.org for complete details and forms.

CPHQ Review Course
Looking to find a review course to prepare you for the CPHQ examination? NAHQ offers live CPHQ Review Courses throughout the year. You can also purchase the CPHQ Review Course On Demand.

If you would like to schedule a live CPHQ Review Course at your facility, please contact Elizabeth Kaskie, NAHQ Education Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Customer Service
Should you need to

  • update your name, mailing address, e-mail, or phone number(s)
  • request a new membership card
  • return a product
  • request a refund
  • inquire about missed mailings
  • relay a customer service issue.

Please contact NAHQ Member Services at 800.966.9392 or send an e-mail request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Healthcare Quality Foundation
The Healthcare Quality Foundation (HQF) is classified by the IRS as a 501(c)(3) charitable organization. Its mission is to promote education and professional development in the field of healthcare quality, accomplished through yearly financial grants. For questions regarding HQF, contact Juliana Fishleigh, NAHQ Volunteer Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Job Postings
For information about posting a position opening to NAHQ's Career Center, please contact Allison Whitley, Professional Relations & Development Administrator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Lost Web ID/Password
Are you trying to access NAHQ's members-only section of the website? You'll need to establish a Web ID before you can log in. If you have forgotten your password, please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call member services at 800.966.9392 to retrieve your password.

Lost CPHQ Certificates
Replacement certificates can be purchased by completing the online order form. 

Mailing Labels
To request mailings labels, please complete the mailing label order form and submit to the NAHQ Office. For questions about mailing labels, contact Jessica Weglarz, Director of Certification, Marketing and Memberhsip, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Membership
Have questions about your membership status? Interested in becoming a NAHQ member? Visit the Join page to review membership features, categories, and the online application. For questions about membership, send a message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Board of Directors/NAHQ Teams
Learn more about NAHQ’s leaders. View the NAHQ Board of Directors or a complete list of all NAHQ Teams . For questions about NAHQ leadership, including how to get involved, contact Jessica Weglarz, NAHQ's Senior Operations Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Educational Conference
Visit Conference Central for details on the upcoming NAHQ Educational Conference. To speak to someone directly regarding a specific item or issue about the conference, please contact Cara Pawlowski, NAHQ Program and Product Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NAHQ Products
NAHQ offers a wide selection of educational products, including On-Demand products, Books, and Preparation products for the CPHQ exam. Visit NAHQ’s Course Catalog for complete details. To place an order by phone call 800/966-9392.

Permissions Requests
If you are seeking permission to use any NAHQ content, please contact Amanda Merriman, NAHQ's Education Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Publishing with NAHQ
Are you interested in publishing in NAHQ's e-News or our Journal for Healthcare Quality? View our Resources for Authors for complete details on publishing in JHQ. Suggested submissions include featured articles, brief reports, quality stories, quality viewpoints, or letters to the editor. For questions about JHQ, contact Elizabeth Kaskie at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or to inquire about authoring for e-News, contact Valerie Romack at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Technical Issues
If you are having trouble using the NAHQ website, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call member services, 800.966.9392.

Special Interest Groups (SIGs)
NAHQ offers a series of focused Special Interest Groups to encourage networking and information sharing among members. Learn more and join a SIG today. For questions about the SIGs, contact Juliana Fishleigh, NAHQ Volunteer Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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